General Foundry Service is committed to manufacturing and delivering superior quality products that meet and exceed our Customer’s requirements and expectations. It is also the intention of General Foundry Service to deliver these products on time, as agreed to with our customer. General Foundry Service strives to excel in Customer Satisfaction through the use of continual improvement.
General Foundry Service has adapted and realizes the benefits of Quality Management Principles into our activities. The intent of the Quality Management Principles is to provide a foundation to continual improvement upon the Company’s performance when applying these principles. Subsequent sections of the QMS Manual provide our commitment to the following principles:
- customer focus;
- communications and the engagement of our personnel;
- process approach;
- risk and opportunities as well as evidence-based decision making;
- relationship management.